We are enthusiastic to work with professionals who are eager to be trained by authorized MessageSolution engineers on the operating server and its technology. MessageSolution MSP Archiving & eDiscovery Platform is the first in the market packaged software solution to be deployed in managed service provider’s datacenters. To set a realistic expectation when building such a platform in a datacenter network is equally imperative. Like deploying any enterprise-class software solution, weeks and even months of the time is needed, if not more, also applies here. Especially when working on MSP Archiving Platform, the MSP partner is recommended to completely review this document to gain a clear understanding of the work involved by a MSP, that the MSP archiving platform deployment process is not a plug-and-play simple install, and it will take a series of deployment sessions to build the platform in the datacenter, and subsequently to implement the system for each client’s archiving and eDiscovery requirements.

Willingness to give the time to learn the MessageSolution system is vital in building the archiving server, as well as managing any and all contributing organizations in the future. It is imperative to learn the steps necessary in order to build and monitor an MEA for managed service provider platform.

While working with our software solution, we will work with you to uphold our commitment to building a fully functioning server. We ask that you be patient and determined throughout the process to achieve the highest level of performance at all administrative at technical levels of the archiving system.

Based on our history of success and completion of successful migration projects, we are confident that given enough project implementation time, we always manage to deliver a working system for the clients, including the companies switched to MessageSolution from other solution providers who did not successfully deploy a fully functional system.

The system-building and deployment philosophy also applies to MessageSolution’s leading edge multi-tenant archiving/eDiscovery solution and the dedicated-hosting private cloud archiving/eDiscovery platform for Managed Service Provider (MSP) partner’s datacenters.

Benefits of working with MessageSolution as an MSP
•　 Complete technical training of archiving technologies
•　 Potential to manage and consult data migration projects for prospective clients
• 　A MessageSolution engineer assigned to you for the 6 initial months of installation
• 　MessageSolution development and support

MessageSolution is the first archiving and eDiscovery vendor to have released a multi-tenancy archiving platform for MSPs in 2008. Operating as one of the firsts in the market, an MSP will have full access to understanding the technical and mechanical aspects of the archiving process. After learning the archiving technologies entail, an MSP can manage an archiving and data migration project for a client on its own.

It is a daunting process for an archiving system to capture, replicate and migrate data from a never-perfect Exchange environment (or Domino / GroupWise etc). For more complex processes like migrating multiple clients to build a multi-tenant system, or to provide all functions and features built-in the enterprise solution for the dedicated-hosting archiving/eDiscovery platform, the challenges are ever more pressing. MessageSolution is committed to working with our MSPs in order to ensure successful deployment, however MSPs must understand the complexity of the software and be prepared to work with . Deployment takes time and patience to ensure successful migration of all data. The migration process entails gradual transfer of users and a waiting period designed for performance review. This ensures that any and all concerns are addressed before activating and implementing the system for all end users.

A highly trained authorized MessageSolution engineer is always assigned for each MSP partner for the first 6 months to work alongside the partners and their clients archiving and data migration implementations. To ensure the Best Practices are carried out, the necessary instructed steps from MessageSolution should be strictly followed, and a clear understanding of first few client’s potential issues to be addressed and explained to customers in a timely manner.

MessageSolution’s recent innovation is the MessageSolution Managed Service Provider Datacenter Multi-Tenant Archiving Platform. This highly scalable archiving platform opens potential that:

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Enables the MSP to host hundreds of SME companies on one single hardware server while offering each company a separate archiving system

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Allows the MSP to leverage its existing datacenters or cloud storage infrastructure to maintain MSPs’ client retention while generating additional revenue by offering highly economical multi-tenant archiving and eDiscovery services to the existing hosted clients, and to

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Acquire new clients with email archiving or eDiscovery needs.

Documentation for MSP / ISP Archiving Platform Administrator

- 3-Step Pre-Implementation Guide - Cloud Archiving v.2
- MessageSolution 8-Step Implementation Guide - Cloud Archiving v.3
- MessageSolution Implementation Requirements v.5
- MessageSolution Service Provider Hosted Platforms Data Sheet v.6
- Service Provider Deployment-10 Step Customer Activation Quick Guide v.3
- MessageSolution EEA Admin Manual - Hosting Edition